Accustomed to meeting high demands in critical applications, quality control and quality management has been put to the test countless times. This hard-earned know-how is applied to all projects and under the supervision of a team of experienced experts. This results in a high customer satisfaction rate and a very low non-compliance score. Quality is everyone’s business. For several years, CNC Tracy has applied the management method known as “lean management”. This strategy is oriented towards the theory of continuous improvement, also called “Kaïsen”. Every player in the company is involved in improving the production, management, dissemination of information and, consequently, quality control. Since 2004, the company is ISO 9001 certified and passes all its annual audits with good mentions from the BNQ. The quality policy of CNC TRACY INC. is to continually improve production processes to always better satisfy its customers by offering them a quality product delivered on time.
QUALITY POLICY
